Customer Success Stories
"The Follow Your Customer system has not only doubled my applications, but
the quality of the application is much better because of the borrower's familiarity
with me and my company."
Michael D
"50 Responses from my first email and two loans already in process! Thanks"
Pattie R
"I use the self-serve email to contact the parents of my daughter's swim
team. I am the president of the organization, and surprisingly, by using the Follow Your
Customer system, the other parents discovered what I did for a living and I've
already closed two loans."
Walt R
"I'm a realtor. When I got started with the Follow Your Customer system I was
able to get all my customers uploaded and start an email program within only a few
days. I didn't even really need any training because the self-help buttons gave
me all the information I needed."
Donna P
"2007 was my best year yet! And in a down market? I can't say for sure that
it's all been because of Follow Your Customer, but I have been using it regularly
for post cards and I have seen my business increase. I can't wait for 2008."
Johathan F
"This is way too easy to use. Over 12,000 customers and up and running in only
a few days."
Christopher I
"The deals from annual mortgage review along with the DO IT YOURSELF emails
have been my entire pipeline. Without this system I may have had to close my doors
like so many other brokers, but thanks to Follow Your Customer I will continue to
thrive in this business. The recipe cards have been my personal favorite. One of
my past customers liked it so much she copied it for all her coworkers and passed
them out at work. This ended up giving me 4 additional loans that month!"
Joan P
"I just wanted to send you a note to let you know the response I am getting with
Follow Your Customer!
I signed up in January, 2008 and to date (4/30/08), I have written 11 deals due
solely to Follow Your Customer and have closed on 7 of them so far. I knew that
staying in touch with my customers was important, but never had the time myself
to manage sending out something each month.
The articles fit the audience and I find that when I follow up on my monthly
leads that you manage for me, the conversations are warm and friendly. I even
get leads from these calls! Thank you and your whole team for the support you
continuously give to me."
Sincerely,
CJ S
"I want to thank you for what you and Follow Your Customer have done for my
business. I work hard to find clients through referrals and think it is much
more cost effective to retain those customers with your systems than to
advertise for prospects. We are a small company so any decisions we make can be
significant and have little room for error. Since I started using FYC last year,
I have stopped advertising in our local paper altogether. I cannot track a
single loan I closed as a result of advertising there. What I can track is the
business I get from my Follow Your Customer, and the business I get from my BNI
chapter. Between those two sources, I not only get the number of referrals that I
feel can grow my business at a comfortable pace, they are also the type of
clients I enjoy working with. So once again, thanks for all you do because it
helps me become more successful in my business."
Henry R
"I wasn't sure what to expect, but the Follow Your Customer system is working
for me, and now I am signing up all my loan officers."
Scott S
"Enrolling in this program is your one-stop shop for your follow-up marketing
needs. Thanks to Follow Your Customer, our company name retains its familiarity
and is always in the back of our clients minds, which is invaluable in the
finance industry."
Oditza C
"I liked what I saw immediately, so I referred five other brokers (not local
of course) before I even completed my set up. I knew right away that this would
be the answer to my marketing needs."
Patty P
"I wanted to take the time and thank you for all your help. Lou was fantastic walking us through the system and training us on how to let the system market for us and how to use the system to the maximum potential. Roxanne is my new best friend. She uploaded, scrubbed, and was there every step of the way. I set up my whole years email marketing campaign in about 30 minutes. It was so easy. Roxanne walked me through printing my mail campaign. I have 2 new loans in the first week of using the system. You guys have a great team and I look forward to many years of great partnership with Follow Your Customer !!!"
Robert S
"I have 12 loan officers in the system and they literally spend
15 minutes
a month and get all their marketing and follow up ready to increase their business."
Frank C
"After using the system, I now know that if I upload my customers and use the
system the way I should, I get results. And it takes virtually no time at
all."
Larry M
"I liked the Follow Your Customer system so much, I suggested my other branches
get signed up. There is no better value out there, and the system is easier to use
than any I have ever seen."
Chris C
"Dear Greg,
Here is just one of the responses I have received from the use of Follow Your
Customer. This past client actually contacted me to ask a question, and I was
able to put her into a new loan that better fit her needs. (I have edited some
of the letter). Thank you so much for your system!"
Kathryn F
"Dear Kathryn:
We spoke only once few years ago, but since I have been receiving your
informative newsletters, I feel as if I know you. I have enjoyed them over the
years and I'm delighted to hear that you have resumed the mailing.
Also, I wish good luck with your merger, and hope that it will be very
successful to you and your company! I do have a mortgage question as well...etc.
Thank you,
Tuula"