ATTENTION BBB Leaders
Attract and Retain New Members with Follow Your Customer
The first Better Business Bureau was founded in
1912. Today, 128 BBBs serve communities across the
U.S. and Canada, evaluating and monitoring more
than 3 million local and national businesses and
charities. Whether your local bureau is large or
small, there is a great need for a member
management system that will fulfill your
individual and specialized business needs. "Follow Your Customer for Non-Profit Organizations"
is just the tool for your BBB.
Are you struggling with your member communications? Whether your membership boasts 30 or 300 members, it can be a challenge to keep all contact information and other data up-to-date. Everyone who has ever been a member of a large organization knows how important communication is, and how overwhelming it can become to maintain. The “Follow Your Customer for Non-Profit Organization” system allows you to automate communications between bureau membership such as event announcements, newsletters, and greeting card mailings—saving both valuable time and manpower that can be better utilized elsewhere.
As a non-profit organization, your local BBB relies on paying members to make ends meet. With the economic climate of today, businesses are having to choose more carefully when it comes to spending precious funds. You have a message to get out and this is where the “Follow Your customer for Non-Profit Organizations” system can make a huge difference in how you reach your current and potential membership.
Web-based and fully-automated, the “Follow Your Customer” marketing system focuses on member management, while allowing organization leaders to make more time available for service and other business-related activities. No more having to rely on multitudes of volunteers to stuff envelopes or browse through endless data lists in order to prepare marketing or reminder emails.
Unlike many costly and time-consuming crm software systems, “Follow Your Customer for Non-Profit Organizations” requires approximately 15 minutes each month, regardless of the number of members or contacts you maintain.
This powerful, yet simple system provides a suite of fully automated tools designed to track contacts and build strong, lasting relationships that will turn your past and current members into an ongoing referral "machine". Features include:
CHECK OUT THESE FEATURES:
- Content-Rich Email Newsletters
- Professionally designed, monthly postcards with specific themes
- Choose unique themes for each contact
- Segment contacts into groups of your choosing
- Family birthday, anniversary and holiday reminders
- Greeting cards
- Totally different methods to handle professional and donor contacts
With just a few clicks of the mouse, you can stay in touch with your members, helping you establish trust by providing valuable information and updates.
You don't want your members to forget about the variety of programs and services that you offer. Each time a membership comes up for renewal, you want that business to remember why they signed up with the BBB in the first place. It's also important to get your message out to prospective members in a friendly, low-pressure way. And do all this in only 15 minutes per month!
Sign up today for your own Follow Your Customer account.
If you're still not sure,
contact us
for a free consultation or to attend an online demo of the system.




